FREE SHIPPING WHEN YOU SPEND $300 OR MORE. BUY NOW AND PAY IN 2 OR MORE.
Taxes and duties:
The prices of products are expressed in Euros or Dollars inclusive of taxes but excluding customs duties.
All applicable duties shall be borne by the customer. Unfortunately we cannot estimate how much duties you will pay but your local customs should be able to estimate the price.
AUGIE L’EAUPHANT cannot be held responsible for any action and/or costs and/or taxes and/or delays due to customs over which it has no control.
Returns and exchanges:
Free returns within fourteen (14) working days. The items must have all their labels and be in perfect condition.
Should you be interested in a different size, colour or style, please return your item/s to us and simply purchase the new piece separately at augieleauphant.com.
The exchange option is not available for online purchases.
• Items must be returned to us in perfect condition accompanied by the return information label. Otherwise, returns of the item(s) will not be accepted.
• Make sure all products are exactly as you received them, with tag and seal still attached. Otherwise, returns of the item(s) will not be accepted.
• All shoes must be tried on a carpeted surface until you have decided to keep them. Otherwise, returns of the item(s) will not be accepted.
• All products that come in their own box, including but not limited to shoes and accessories, must be returned in their original, undamaged box as this is considered part of the product. Otherwise, returns of the item(s) will not be accepted.
• Please make sure to return tall products that come in their own box inside another solid carton box to not damage the original packaging. Otherwise, returns of the item(s) will not be accepted.
• Underwear items cannot be returned or exchanged thought they kept in their original conditions or packaging.
• Swimwear and bikini bottoms must include the hygiene sticker. Otherwise, returns of the item(s) will not be accepted.
For more information, please consult our Legal/Help.
Shipping information:
The shipping options may vary depending on the delivery address, what time you make your purchase and item availability.
At the time of processing your purchase, we will show you the available shipping methods, the cost and the delivery date of your order.
Dispatch within 24 hours.
WE ARE HERE TO HELP!
Call us:
+9 0850 885 AU (28) LP (57)
Monday to Friday: 8am – 7pm
Saturday: 9am – 1pm
Email us:
[email protected]
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